Professionally recorded phone messages
Stand out from your competitors, explain your products and services, and provide a better caller experience with professionally recorded phone call greetings and on-hold messages.
Entertain callers and enhance your brand
Professionally recorded messages will enhance your company’s brand by conveying messages in a friendly, pleasant manner.
You can use on hold messages and to promote new products and business developments, provide instructions, answer frequently asked questions and keep callers entertained whilst on hold.
- Flexible plans, zero lock-in
- Display your office number on outbound calls
- Scalable for any business size
- Hosted in secure Australia data centres
On-hold & other message types
On-hold messages keep callers informed and engaged while they wait. Clear, friendly voice delivery helps manage expectations, reduce hang-ups, and maintain a polished customer experience during busy periods. In addition to our professionally recorded on-hold messages we also offer a range of optional phone messages that help you to manage inbound calls and maintain a professional image for your business brand.
Open / Closed
Set your business hours and automatically play an after-hours message to callers when your office is closed or when unable to answer their call. Guide callers to leave a message, call another phone number and announce your open hours.
Vacation message
If your office is closing for holidays a professionally recorded vacation message lets callers know when you’ll re-open, or redirect their calls to another phone number, ensuring expectations are managed and your business remains professional.
Menu greeting
Auto attendant greeting help callers reach the right team quickly by routing calls based upon the callers keypad selection. Carefully scripted and recorded voice prompts ensure your business sounds organised, efficient and easy to interact with.
Voicemail greeting
Professional voicemail greetings ensure your business sounds consistent and credible when calls go unanswered. Reassure callers, provide instructions, capture important information and reflect your brand outside business hours.
Voice styles
Choose from professional male and female voice artists to find the perfect tone for your on-hold messages and phone greetings
Background music
Explore our selection of on-hold music to create the perfect atmosphere and enhance your callers’ experience
On-hold & Phone Message Plans
Our on-hold and recorded message plans are available on an annual subscription. With support included, we’ll be available when you need to update a message or greeting, add new option, or change your opening and closing hours.
On-hold
Message Plan
Explain your products and deliver a better caller experience
This plan includes
- 140 words, 60-seconds approx.
- Script preparation guidance
- Male or female voice artist
Automated Menu Greeting Plan
Funnel callers directly to a department, person or action
This plan includes
- Welcome greeting message
- Up to 4 menu prompts
- Male or female voice artist
Open/Closed Message Plan
Automatically play a business hours and after hours message
This plan includes
- 1 business hours message
- 1 after-hours message
- Male or female voice artist
Holiday Message Plan
Let callers know when you’ll return from holidays
This plan includes
- 2 holiday messages
- Script preparation guidance
- Male or female voice artist
Voicemail Greeting Plan
Personalised voicemail greeting to suit a department or person
This plan includes
- 1 voicemail greeting
- Script preparation guidance
- Male or female voice artist